Privacy Policy

INFORMATION PURSUANT TO THE LAW NO. 6698 ON THE PROTECTION OF PERSONAL DATA

This Privacy Policy explains how GENIUS TURİZM SAĞLIK SERVİS DANIŞMANLIK İÇ VE DIŞ TİC. LTD. ŞTİ. (“Genius Living”, “we”, “us”, “our”) collects, uses, stores and protects personal data of guests, customers, website users, and individuals interacting with our services.
By using our website, booking accommodation, or engaging with our loyalty program, you acknowledge that you have read and understood this Privacy Policy.
1. Company Information
Legal Entity: GENIUS TURİZM SAĞLIK SERVİS DANIŞMANLIK İÇ VE DIŞ TİC. LTD. ŞTİ.
Address: Perpa Ticaret Merkezi, Halil Rıfat Paşa Mah., Yüzer Havuz Sok.,
A Blok Kat:13, No:2028, 34384 Şişli / İstanbul / TÜRKİYE
Tax Office: Şişli VD
Tax No: 3941219268
Phone: +90 (212) 220 02 12
Email: hello@staygeniusliving.com
Website: staygeniusliving.com
Travel Agency Brand: Denkmal Travel Agency 14742
Genius Living provides serviced accommodation and cooperates with travel agency partners for marketing, distribution, and reservation services.
2. Scope of This Policy
This Policy applies to:
Guests staying in Genius Living serviced apartments
Individuals making bookings directly or via agency partners
Users interacting with our websites and online platforms
Members of the Genius Rewards loyalty program
This Policy is prepared in line with applicable national and international data protection regulations including KVKK (Law No. 6698) and, where relevant, the GDPR.
3. Personal Data We Collect
We may collect the following categories of personal data:
A. Identification & Contact Information
Full name
E- Mail Address
Phone Number
Residential Address
Passport or National ID details (required under Turkish accommodation regulations)
Nationality
Date of birth
B.Reservation & Stay Data
Booking Details
Arrival / Departure Dates
Number of Guests
Special requests
Loyalty program membership data
C. Payment & Billing
Billing details
Tax informations
Transaction records
Payment method
Note: Credit card details are not stored on our servers and are processed securely through third-party payment gateways in compliance with PCI-DSS regulations.
D. Technical & Website Usage Data
IP address
Browser/device information
Cookies & analytics data
Marketing attribution data
E. Legal & Compliance Data
Guest registration forms (Kimlik Bildirme Kanunu)
Invoicing records
Reporting to competent authorities
4. Purpose of Processing
Personal data is processed for:
✔ Reservation and service execution
✔ Check-in and identity verification
✔ Fulfillment of legal obligations
✔ Payment processing and invoicing
✔ Customer communication and support
✔ Loyalty program management
✔ Marketing communications (with consent)
✔ Security and fraud prevention
✔ Analytics and operational improvements
5. Legal Basis for Processing
We rely on the following legal bases:
Contract Performance (e.g. reservations, stays)
Legal Obligations (e.g. guest registration, invoicing, taxation)
Legitimate Interest (e.g. service improvement, customer support, fraud prevention)
Consent (e.g. marketing emails, cookies)
6. Data Sharing & Disclosure
Personal data may be shared with:
Travel agency partners and distributors
Property owners and facility management
Payment and financial institutions
Accounting and tax authorities
Hosting, CRM, PMS, and IT service providers
Government authorities and law enforcement (where required)
We do not sell personal data to third parties.
7. International Transfers
Data may be stored or processed in other jurisdictions. In such cases, appropriate legal safeguards (GDPR adequacy, SCCs, contractual measures) are applied.
8. Data Retention
Data is retained for
Guest registration obligations (per legal requirements)
Accounting and tax regulations
Contractual purposes
Loyalty membership continuity
When no longer required, data is securely deleted or anonymized.
9. Cookies & Digital Tracking
We may use:
Functional cookies
Analytics cookies
Advertising cookies (e.g. Meta / Google)
Users may manage cookie settings through browser controls or consent banners.
10. Marketing Communications
Marketing communications are sent only based on:
Legitimate interest, or
Explicit consent
Users may unsubscribe at any time.
11. Rights of Data Subjects
Depending on jurisdiction (KVKK / GDPR), individuals may:
✔ Access their data
✔ Correct inaccuracies
✔ Request deletion
✔ Restrict processing
✔ Object to processing
✔ Request portability
✔ Withdraw consent
Requests may be submitted via:
📩 hello@staygeniusliving.com
12. Data Security
We apply administrative, technical, and organizational measures to prevent:
Unauthorized access
Data leaks
Alteration or destruction
Misuse or illegitimate disclosure
13. Minors
Accommodation services cannot be provided to unaccompanied minors due to legal and safety obligations.
Identification may be required during check-in.
14. Updates to This Policy
We may update this Policy periodically. Changes will be posted with an updated revision date.
15. Contact
For privacy-related matters:
GENIUS TURİZM SAĞLIK SERVİS DANIŞMANLIK İÇ VE DIŞ TİC. LTD. ŞTİ.
Perpa Ticaret Merkezi, A Blok Kat:13 No:2028
34384 Şişli / İstanbul / TÜRKİYE
Email: hello@staygeniusliving.com